GTM Central Operations Analyst

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s GTM Planning & Central Operations team partners with Sales Leadership, Finance, Product, Local Sales Strategy and Operations, Legal driving operational excellence to support our Global GTM strategy. We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle.

What you’ll do

Responsibilities

Develop, implement, and maintain robust dashboards that provide actionable insights to sales leadership and enable data-driven decision making on GTM strategy and operating model
Conduct regular data audits to ensure accuracy and completeness of sales data, and identify and rectify any discrepancies or inconsistencies
Collaborate with cross-functional teams, such as marketing and finance, to gather and integrate relevant data for comprehensive sales reporting and analysis
Monitor and evaluate sales performance, highlighting areas of concern, and proactively identify areas (e.g. around coverage decisions, adjustment policies) to address gaps
Provide regular reports and presentations to sales leadership and other stakeholders, communicating the analysis of sales data and recommending actions to drive sales growth
Change management based on insights and Key Performance Indicators
Engage with local Sales Strategy and Operations teams to develop, form, and implement territories, quota, and account plans
Ensure the proper tooling is leveraged to track coverage and targets
Shape Stripe’s use of Anaplan and Salesforce investments to make coverage decisions and to generate reporting
Oversee implementation and enablement of systems and tools, working closely with internal systems teams

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

7+ years of sales, strategy and operations experience in a high-tech growth environment, or operational experience in investment banking or management consulting or private equity or venture capital, or business insights / analytics roles
Strong analytical skills and a structured approach to solving unique business problems. Has experience working with data and large data sets to identify trends and create insights to make recommendations to senior leaders
Enthusiastic “roll up your sleeves” mentality
Works well with a high degree of adaptability and flexibility in a fast paced, often ambiguous, and rapidly changing environment
Strong proficiency in SQL and other advanced analytics tools
Proficiency in BI visualization tools (eg Tableau)

Preferred qualifications

Prior experience at a growth stage Internet/software company
Prior experience in the SaaS and/or payments industry
Knowledge of Customer Relationship Manager (CRM) systems
Knowledge of Planning Tools (Anaplan) and Methodologies

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

The annual US base salary range for this role is $140,700 - $211,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Chicago

Remote locations

Remote in United States

Team

Revenue Operations

Job type

Full time

Apply for this role

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

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