Community Communications

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

When we want to reach our most important audiences (and our users) we go direct—through X, LinkedIn, YouTube, or channels we own (and create!). We’re looking for someone to join and uplevel our small—and extremely online—Community Communications team, which manages Stripe’s social channels and fosters community among our users. As part of the Communications team, you’ll work closely with teams across Stripe to augment launches and announcements and tell the stories of the companies and entrepreneurs building on Stripe.

What you’ll do

Responsibilities

  • Build compelling social media campaigns that elevate our users, market our products and strengthen our connection with our core audiences
  • Work with the Product, Marketing, and Design teams to punch up launches and announcements with creative, user-centric assets and multimedia formats
  • Embed yourself with users across X, Hacker News, and other forums—and understand what they’d like to see from Stripe
  • Grow Stripe’s brand on our existing social profiles and start our presence on new social networks
  • Manage Stripe’s reputation on the open seas of the internet

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

Minimum requirements

  • Stellar written communication skills and a strong grasp of the Stripe voice and tone 
  • A deep understanding of the developer and founder audiences: their interests, pet peeves and watering holes
  • Exceptional judgment and ability to navigate ambiguity
  • Creative flair and an aversion to the hackneyed and obvious
  • A sharp eye for design
  • An encyclopedic knowledge of X, internet culture, and the conversations and cohorts that are relevant to Stripe
  • A track record of shepherding multi-stakeholder projects to completion

 

Hybrid work at Stripe

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

Pay and benefits

The annual US base salary range for this role is $150,500 - $225,700. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

South San Francisco HQ, London, Dublin HQ, or New York

Remote locations

Remote in United States

Team

Communications

Job type

Full time

Please find our California applicant personal information notice here.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.