Before you go live, your finance and customer service teams should work through their respective training guides. These guides cover basic information about Stripe, Dashboard functionality, fund flows, and more.


The finance training guide focuses on payments and reconciliation. It explains how to use the Dashboard to review payouts, disputes, and other financial information.

Customer service

The customer service training guide provides some basic information about Stripe, and about how to use the Dashboard to respond to support requests. These requests are often related to refunds, disputes, and reconciliation.

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