To start the onboarding process, click the product you want to integrate. Payments is often best for users that only need to accept online payments. If you need to pay out to third parties, in addition to accepting payments, use Connect. If you want to learn more about our products before deciding, see our product overviews for Payments and Connect.
Stripe's fully integrated, global payments platform.
Connect using Standard accounts
The lowest-effort option for integrating Stripe Connect.
Connect using Express accounts
A low-effort option that provides platforms more control.
Connect using Custom accounts
A high-effort option that provides platforms with the most flexibility.
The onboarding process has 5 phases:
- Go-to-market (GTM)
The scoping phase needs to be completed first, but the rest of the phases can be worked on in parallel. The onboarding content is organized so you have a general path to follow, but it also provides flexibility so you can integrate in a way that’s best for you.
Learn about key onboarding components and start to make integration decisions. Topics like funds flows and managing risk are introduced in this phase.
Start implementing based on the decisions you made in the scoping phase. Engineering and UX teams complete a lot of the work in this phase, but product managers and other nondeveloper teams are involved in making integration decisions.
As work is completed in the integration phase, you can start the testing phase. The workload in this phase is often split between several teams. Engineering teams can test charge flows, product managers can test verification flows, finance teams can verify reports and dashboard information, and so on.
The training phase is mostly for nondevelopers. Customer service, finance, business, and product management teams are usually involved. Much of the training focuses on using the Stripe Dashboard, understanding funds flows, and managing refunds and disputes.
Work on strategies for user adoption and transitioning connected accounts to Stripe. This includes communication strategies that explain Stripe to buyers and sellers, how to prioritize connected accounts, and more. Even though this phase is last, there’s a lot you can work on in the beginning of the onboarding process. Having a strong GTM strategy gives you and your customers a smoother transition to Stripe.