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Trouble signing in?
Your username is the email address used to register the account. Reset your password at dashboard.stripe.com/reset if needed, and complete the two…
2FA
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Account
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Dashboard
Waiting on your first Stripe payout? What you need to know
This article helped 95% of Stripe users solve their issue. There is a 7 day waiting period for the first payout. This delay is necessary for risk…
Payments
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Payouts
Add a bank account for payouts
This article helped 93% of Stripe users solve their issue. In order to receive payouts, you must have a bank account linked to your Stripe account…
Account
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Getting started
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Payments
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Payouts
Late or missing payouts
If a payout hasn’t arrived according to its expected delivery date, there can be several reasons as to why. Check both your dashboard or email to see…
Payments
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Payouts
Sign in to your Stripe account without a 2FA device and/or backup code
If you are the account owner, you can regain access by submitting a request through the account recovery form. If you are not, an account owner or…
2FA
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Account
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Dashboard
Charge you don't recognize from Stripe?
This page is for customers of businesses that use Stripe. If your bank statement has a charge from Stripe that you don't recognize, it may be from a…
Payments
How to handle disputes
When handling disputes between cardholders and merchants, each card network has its own structured process. Merchants can either challenge the dispute…
Disputes
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Payments
1099-K forms issued by Stripe
This article pertains to Stripe Direct or Standard Connect users. Stripe must report total gross volume and cannot update amounts on 1099 tax forms…
1099
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1099 tax forms
Activate a new payment method
To enable or manage payment methods, view the Payments settings in your dashboard to select and turn on the methods. Depending on the integration…
Payments
How to refund a customer
You can refund non-disputed payments to customers directly from the Payments overview page in the Dashboard or using the Stripe API. The default…
Payments
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Refunds
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Popular topics
1099
Account
Atlas
Billing
Connect
Disputes
Getting started
Invoice
Payments
Payouts
Privacy
Refunds
Taxes
Third-party integrations
Verification
Contact support
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