giropay payments

Learn about giropay, a common payment method in Germany.

giropay is a German payment method based on online banking, introduced in 2006. It allows customers to complete transactions online using their online banking environment, with funds debited from their bank account. Depending on their bank, customers confirm payments on giropay using a second factor of authentication or a PIN. giropay accounts for 10% of online checkouts in Germany.

giropay redirects customers to their website to authenticate a payment and there is immediate notification about the success or failure of a payment.

Customer locations
Germany
Presentment currency
EUR
Payment confirmation
Customer-authenticated
Payment method family
Authenticated bank debit
Recurring payments
No
Payout timing
Standard payout timing applies
Connect support
Yes
Dispute support
No
Refunds / Partial refunds
Yes / yes

Payment flow

Getting started

Get started with accepting giropay payments.

Disputed payments

The risk of fraud or unrecognized payments is low because the customer must authenticate the payment with their bank. As a result, you won’t have disputes that turn into chargebacks, with funds withdrawn from your Stripe account.

Refunds

giropay payments can be refunded up to 180 days after the original payment date.