Physical cards with Issuing
Creating your card design
Physical cards can be customized with your own branding.
- Visit your card design in your settings page.
- Upload a PNG logo.
- Click Save to submit your design for review.
Pending approval, Stripe uses your new card design for all cards created with the Dashboard or API.
If you don’t upload any branding, your physical cards have your business name printed on them. If you’re a platform user issuing on behalf of your connected accounts, their physical cards have your platform’s business name printed on them.
Creating your letter design
Cards created with the individual shipping option are attached to a tri-fold letter. It allows you to share important information with cardholders and highlight your brand.
- Visit your letter design in your settings page.
- Fill out the template and view the preview.
- Click Save to submit your design for review.
Pending approval, Stripe uses your new letter design for all cards created with the Dashboard or API.
Design review
Stripe reviews all card designs to make sure they comply with the guidelines set by our partner networks.
We approve almost all designs, but we might reject yours if it contains:
- The name of another legal entity
- A reference to a different network (for example, MasterCard, if you’re issuing on Visa)
- The name of a geographic location
- A reference to non-fiat currency (for example, cryptocurrency)
- Advertising or promotional language
- Inappropriate text or imagery
If we reject your design, we’ll cancel all cards created with that design and won’t charge you card creation or shipping fees for them. We’ll notify you by email and ask you to resubmit an updated design and reissue your cards.
Shipping your cards
Cancelling cards
You can cancel a card at any time to make it inactive and unusable—but we still ship and bill for canceled cards.