Add the link you activated to your site or send it directly to your customers. They can log in to the portal with their email address and a one-time passcode.
Make sure your customers have an
email set on them. If there are multiple customers with the same email address, Stripe selects the most recently created customer with that email and an active subscription.
For security purposes:
- Customers can’t update their email address through this link.
- The login link doesn’t reveal if a matching customer with the same email address is found or not. If a one-time passcode isn’t received, ensure the email address entered matches the email address of an existing customer. You can check if there’s a matching customer by entering the email address in the search bar of your Stripe dashboard.