OAuth changes for Standard Platforms

We are making changes to OAuth to isolate Platforms’ processing activity on Standard accounts. Over the course of June and July 2021, we will update OAuth such that only a single platform will be able to connect to a Standard account. Previously, multiple platforms could connect to the same account.

This change ensures that in the rare case that a Standard Connect user interacts with two platforms, each platform’s activity is kept distinct in separate accounts.

Platforms that use read_write will be able to connect to the user’s existing account as long as they’re the first platform to connect.

When connecting a second platform to a Standard account, the user will create a new account to use with your platform instead. The Connect Onboarding flow will automatically direct users to create the new account. Your platform will then be automatically connected to the new account that the user has created.

The OAuth behavior will not change if you had registered as an Extension integration when you created your Connect application. Extensions need to connect to existing accounts where there may be another Platform or Extension that is already connected. Only Extensions may use read_only, which ensures that Platforms cannot read other applications’ data.

However, if you had previously selected ‘Platform’ for your Connect application, and find that you need Extension functionality, then you will need to contact us to modify your integration selection. Your selection can be found at the Connect Settings page in the ‘Availability’ section.