This guide explains how to accept payments and move funds to the bank accounts of your service providers or sellers. For demonstration purposes, we’ll build a home-rental marketplace that connects homeowners to potential tenants. We’ll also show you how to accept payments from tenants (customers) and pay out homeowners (your platform’s users).
By default, any funds that you transfer to a connected account accumulate in the connected account’s Stripe balance and are paid out on a daily rolling basis. You can change the payout frequency by going into the connected account’s detail page, clicking the right-most button in the Balance section, and selecting Edit payout schedule.
To issue refunds, go to the Payments page. Select individual payments by clicking the checkbox to the left of any payments you want to refund. After you select a payment, Stripe displays a Refund button in the upper-right corner of the page. Click the Refund button to issue a refund to customers for all payments you have selected.
Express connected accounts can’t initiate refunds for payments. If your platform has Express connected accounts, you must process refunds for them.