Customer portal

The simplest way to offer subscription and billing management functionality to your customers.

The customer portal is a secure, Stripe-hosted page that lets your customers manage their subscriptions and billing details.

The portal provides features that allow your customers to:

Update subscriptions, including upgrading, downgrading, and changing the quantities of their subscriptions
Cancel subscriptions, immediately or at the end of a billing period
Pause subscriptions, for a certain period of time
Resume subscriptions
View their active subscriptions, invoice history, and download invoices
Update payment methods like adding and removing cards
Update billing information, such as their email address, phone number, address, and tax IDs

Preview the customer portal

You can also customize the portal to match your branding and business model. This includes your logo, headline, colors, and links to your terms of service and privacy policy. Localized versions of the portal are automatically displayed to customers based on their browser settings. The supported languages include English, French, German, Italian, Dutch, Danish, Spanish, Japanese, Simplified Chinese, and more.

The portal also works with Stripe Tax, a paid product that automatically calculates tax on your transactions without the need to define the rates and rules.

Getting started

With the customer portal, you can provide subscription and billing management functionality to your customers without building it yourself. After you configure and integrate the portal, customers are redirected to a co-branded dashboard where they can manage their account based on the functionality you configured. See the integration guide to get started.

Clone a sample project

Firebase

Integrate the customer portal using a Firebase Extension

Netlify

Integrate the customer portal using Netlify Identity

Vercel

Integrate and deploy the customer portal using Vercel and Next.js

Ruby on Rails

Integrate the customer portal into your Ruby on Rails application

Future roadmap

The customer portal’s product roadmap includes adding new features that improve the experience for your customers and support for additional business models beyond current limitations. Features that are currently being scoped as part of the product roadmap include:

Updating subscriptions with metered billing
Collecting customer feedback upon canceling subscriptions
Embedding links to the customer portal in subscription lifecycle emails