All businesses can add funds directly to their Stripe balance using a wire or bank transfer. This helps to keep your business healthy when your account has a negative balance or you expect an increase in customer refunds. You can proactively add funds to be used for future refunds or chargebacks that will be held separately from your earnings, payouts, and funds from other Stripe products.
If you’ve received an email from Stripe about debiting your bank account, first check your balance to see if you’ve already repaid your negative balance.
- Go to the Balances page in the Dashboard. Click Add to balance.
- Enter an amount in the currency you wish to add to your balance.
- Depending on the currency, you will be provided instructions for local bank transfer or a wire transfer.
- Initiate a transfer with your bank to the account information shown.
To receive the funds into your Stripe balance faster, you may be asked to include a screenshot or PDF of your transfer confirmation.
Seeing your funds
You can see the total amount set aside in the Balances page of the Dashboard, under “Future refunds or disputes.”
When a refund is processed or a payment is disputed, these funds will be used first. Once there are no funds remaining, refunds and disputes will be processed from your available balance.
Each day, these funds will be used to cover any negative balance on your account.
Pay out funds
If you no longer need to have these funds set aside, you can pay them out by selecting “Pay out to bank” in the Balances page of the Dashboard.
Funds should be available in your balance within one to two business days depending on the method used to add funds.