Since the customer has already authorized the payment as part of the redirect, unless there is an unexpected error, the Charge will immediately succeed.
You will also receive the following webhook event as the charge is created:
|The charge succeeded and the payment is complete.|
We recommend that you rely on the
charge.succeeded webhook event to notify your customer that the payment process has been completed and their order is confirmed. Please refer to our best practices for more details on how to best integrate payment methods using webhooks.
If a customer’s Alipay account is used illicitly, Alipay and Stripe handle the issue internally. Alipay payments are disputed only if the customer has a complaint about the provided goods or service. Should a dispute occur, a
charge.dispute.created webhook event is sent to your webhook endpoint, and Stripe deducts the amount of the dispute from your Stripe balance.
Payments made with Alipay can only be submitted for refund within 90 days from the date of the original charge. After 90 days, it is no longer possible to refund the charge.
Single-use Sources expiration
A single-use Alipay source must be charged within six hours of becoming
chargeable, or before 23:45 China Standard Time (GMT+8) due to Chinese government restrictions around settlement. If it is not, its status is automatically transitioned to
canceled and your integration receives a
source.canceled webhook event. Once a chargeable source is canceled, the customer’s authorized Alipay payment is refunded automatically—no money is moved into your account. For this reason, make sure the order is canceled on your end and the customer is notified when you receive the
pending sources are canceled after one hour if they are not used to authorize a payment, ensuring that all sources eventually transition out of their
pending state to the
canceled state if they are not used.
Alipay supports settlement in the default currency of your account. If you have a bank account in another currency and would like to create Alipay sources in that currency, please get in touch. Support for additional currencies is provided on a case-by-case basis.