Head of Dashboard San Francisco

Lead the teams that ship the core of Stripe’s user interfaces

The Head of Dashboard is a cross functional engineering and product role building the daily toolkit that businesses need to operate. This role is responsible for ensuring that using Stripe’s suite of applications is a great experience.

The Dashboard group is comprised of several teams all working to ship the core interfaces that Stripe exposes for its merchants including our web dashboard and mobile experiences on iOS and Android.

The team is responsible for enabling smooth usage of Stripe’s growing suite of software and payments products. Dashboard is also a developer of UX norms across all Stripe products in close partnership with the Stripe Design team. Leading engineering and product for this group is a uniquely strategic role, empowered and responsible for maintaining a high bar for the experience of our customers.

You will:

  • Deliver quantifiably better experiences for users who work with our tools to run their businesses
  • Work with Stripe leadership to define plans for elegantly scaling the number of products and teams implicated across our web and mobile dashboard products
  • Develop norms and processes to ensure a unified, high quality user experience for merchants across devices and products
  • Develop an eye for Stripe design taste and written tone and uphold a motivationally high standard for the team
  • Build products for businesses that grow and scale with them as they evolve from 2 people in a garage to growth stage and beyond into the Fortune 50
  • Manage multiple teams, led by several engineering managers, product managers and engineers
  • Build teams that have a sense of community and purpose with an inclusive culture and diverse makeup
  • Partner with recruiting to hire great engineers, product managers, and engineering managers
  • Develop engineers and EMs/PMs on the team, helping them advance in their careers

This is an exciting opportunity for a leader who wants to focus on:

  • Making jobs that people do every day easier and faster
  • Obsessing over user experience
  • Managing the substantial complexity that emerges from the confluence of many products in a single UI
  • Working closely with design teams

You may be a good fit if any three of the following are true:

  • You have managed teams working on UI heavy tools that allow for complex workflows
  • You’re passionate about building relationships with a wide range of users and able to synthesize their needs into a thoughtful product approach
  • You’re technically proficient, but prefer to lean on your leadership skills to nurture teams and build great products
  • You’ve worked with geographically distributed teams
  • You’re clear and influential in writing and in person
  • You are excited about collaborating with teammates across Stripe’s organization, and by the prospect of shipping new infrastructure and tooling that impacts how the majority of Stripe product engineers write code -You have experience hiring, coaching and mentoring engineering managers
  • You have experience starting or running an online business

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.

Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business.

We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups.

We contribute to existing open-source projects and the people working on them, and we release several tools as open-source.

We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).

We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.

In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.

We look forward to hearing from you.

Apply now