Engineering Manager, Collaboration San Francisco
Lead the team that defines how Stripe collaborates.
We aim to work in a company of warm, inclusive people who treat their colleagues exceptionally well. As part of this, we deeply trust one another, enable individuals to learn and grow beyond their role, and work hard to ensure people within Stripe feel connected to each other and our collective goals.
The Collaboration team exists to facilitate this. We build products like Home. Used by 99% of Stripes in any given month, Home is the source of truth for who we are, what we’re doing, and why—and a platform for enabling individuals and helping them get to know one another.
Our internal collaboration tools like Home face a different kind of scale: rather than the number of concurrent requests, we aim to model the ever-changing complexity and scale of our organization. Home is inherently tied to the people at Stripe: for any particular feature we roll out, we have to consider how it affects Stripes new and tenured, based in headquarters and abroad, and people across every role; we need to balance transparency with information overload, serendipity with curated content, and crisp interfaces and team boundaries with the actual human element that makes Stripe what it is.
We’re looking for people with a background in building successful products, experimenting with new ways to structure and share information, distilling complex needs to simple interfaces, and who are comfortable learning new technologies and systems. Most importantly, we’re looking for people who are enthusiastic working with a variety of backgrounds, roles, and needs. If this sounds like you, we’d love to chat.
- Develop engineers on the team and help them advance in their careers
- Recruit great engineers, in collaboration with Stripe’s recruiting team
- Work with your team to craft the team charter and roadmap
- Aide the team in working with other leaders at Stripe to define and develop Home and other tools that power Stripe’s unique, collaborative culture
- Manage the processes necessary to operate the team effectively
- Contribute to engineering-wide initiatives as part of Stripe’s engineering management team
You might be a fit if you’ve done some of these:
- You’ve successfully built a team, defined the mission, and achieved your goals
- You’ve successfully recruited and retained great people to your teams
- You are excited about collaborating with teammates across Stripe’s organization
- You thrive on a high level of autonomy and responsibility
- You have an eye for great products and can work with product engineers, product managers, and designers to effectively deliver them
It’s not expected that any single candidate would have expertise across all of these areas—we’re looking for candidates that are particularly strong in some of these areas, and have some interest and capabilities in the others.
You might work on:
- Experimenting with new educational products, ranging from a curated documentation interface (the flip side to our search feature) to better ways to discover and participate in the classes and events we host for Stripe employees and users. (We’re particularly excited about the potential impact of this area!)
- Exploring ways to express how people and teams work together, helping Stripes understand what’s happening across the entire company and find the right people for any particular area they’re working in. (We’re currently experimenting with some new team pages to further this idea, which improve how teams share their long-term missions, who their customers are, and upcoming work from the team—blending the team’s goals with the people driving that work forward.)
- Building better self-help interfaces, which could take the institutional knowledge for how people help themselves and make it the default for Stripe employees new and tenured. Features in this area would weave together our search infrastructure, new documentation hub, and metrics pipeline to help Stripes find information better and give teams insights to know how best to improve the content they publish.
- Expanding the APIs and programmatic interfaces that underlie all of these features, which make it easier for Stripes to build our people information directly into their tools and to experiment with their own ideas for how to improve Stripe.
We look forward to hearing from you.