Developer Support Engineer San Francisco Seattle

Help developers build cool things on Stripe

Developer support engineers help others integrate and build on Stripe – from developers integrating payments into their app for the first time, to engineers at popular technology companies building complex payment systems.

You’ll primarily communicate with external developers through email and IRC to solve problems, help Stripe users build cool things, and debug code of all kinds. You’ll also work with other internal engineering teams to identify bugs and find ways to help improve Stripe.

You will:

  • Work with external developers through email and chat to solve their technical integration problems.
  • Maintain and contribute to the Stripe client libraries.
  • Develop tooling, processes and documentation to enable the best possible developer support experience at scale.
  • Work in partnership with the product and engineering teams at Stripe to define the future of the developer experience on the platform.

You’d be a great fit if:

  • You’re proficient at writing code in a few different languages (Ruby, Python, JavaScript, Java, Go, PHP, Objective-C, C#, Swift, Kotlin, etc) and enjoy learning new languages and technologies. We understand that languages can be learned: we care much more about your general engineering skill than knowledge of a particular language or framework.
  • You’ve worked with RESTful APIs, front-end frameworks such as React or AngularJS, or have experience as a mobile developer.
  • You’re a thoughtful, patient, and friendly communicator who enjoys writing.
  • You have prior experience as a software engineer or significant experience building web or mobile apps.
  • You’re able to work with a high degree of autonomy and limited supervision.
  • You enjoy teaching or enabling other developers to be successful.

We’re a small, highly distributed team and we’re looking for candidates who are able to learn quickly and think creatively. The ideal candidate would have a strong background working with some of the languages we interact with most often (Ruby, PHP, JavaScript, Python, Node.js, and Java) and have some interest in writing and communicating with technical and non-technical audiences alike.


Applying

Please include in your email a resume and a list of languages you feel comfortable working with (both technical and human!). In addition, we’d love to see whatever other examples of work you feel comfortable sharing. This might be something online, like a code repository or a blog post, or something unpublished, like an email to colleagues or a personal project you’d be willing to share. Whatever form it takes, we’d love to see an example of your creative and technical work.

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We look forward to hearing from you.

Apply now