US Enterprise Communications

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Communications team builds and protects Stripe’s brand and influence across the world. We’re looking for an experienced communications professional to help tell the stories of our largest customers in the US and how Stripe enables them to evolve their business—from Amazon’s rapid expansion into global markets to Ford’s reimagination of the customer experience. 

We’re very proud of the deep expertise in the team—from product, corporate, and internal communications, to publishing, social media, video, and more—and are always mindful of how much more we have to learn. In Stripe comms, you’ll work with some of the most skilled, curious, and thoughtful colleagues of your career, who’ll be equally eager to learn from you.

What you’ll do

With disruption happening across every pocket of the economy, traditional enterprises are modernizing their business models, and are increasingly turning to Stripe as they create new channels to market, new distribution platforms, and new revenue streams. The US Enterprise Communications role will focus on developing campaigns to bring to life Stripe’s deep partnerships with those large enterprises—and the critical impact this makes on their business, their customers, and the wider economy. 

We have no shortage of great stories to tell. While Stripe is known for—and continues to be deeply committed to—its work with disruptors and upstarts, we currently have more than 100 users with $1 billion each in payment volume, a cohort that has been expanding by more than 50% each year since 2018. 

Responsibilities

  • Develop and drive large enterprise user stories that advance Stripe’s influence within the US.
  • Work collaboratively with counterparts in sales and partnerships to advance their business objectives by developing regional or industry focused communications campaigns. 
  • Work closely with our executive team, including Stripe’s Chief Revenue Officer and our Chief Customer Officer on media interviews, events, and speaking engagements.
  • Develop and maintain relationships with reporters and influencers, particularly at financial service trades and business media.
  • Partner with the product communications team and the broader international comms team to scale our enterprise story globally, ensuring consistency across geographies.
  • Push the boundaries creatively. What are new ways to tell stories with, and about, our users? 

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Stellar written and verbal communication skills; in particular, an ability to understand, synthesize, and articulate complex and technically sophisticated topics 
  • 8+ years of relevant working experience in communications
  • A track record in enterprise communications–working for or communicating with large public companies
  • Provide strategic counsel to senior leaders, including cross-functional counterparts
  • Experience developing and maintaining relationships with reporters
  • Experience cultivating relationships with customers and users for proactive storytelling
  • Experience collaborating with multiple stakeholders and providing proactive and reactive counsel on a wide variety of initiatives

Preferred qualifications

  • A history of working on executive communications, including thought leadership, media interviews, events and speaking engagements
  • Working in a technology and/or B2B environment

Hybrid work at Stripe

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

Pay and benefits

The annual US base salary range for this role is $143,400 - $194,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

South San Francisco HQ, New York, or Seattle

Remote locations

Remote in United States

Team

Communications

Job type

Full time

Please find our California applicant personal information notice here.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.