Tools & Process Enablement Lead

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Global Sales Team is at the forefront of driving revenue and growth. As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what's most important to them: their business. We're known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy. 

The Global Sales Enablement Team is responsible for partnering with cross-functional teams to enable our sales teams on productivity and efficiency changes.  In addition, the team needs to build, execute and land a series of large scale change management initiatives focused on pricing, productivity and sales efficiency.

What you’ll do

As an Enablement Business Partner, you will be responsible for developing and implementing enablement initiatives for our internal processes and sales tools, collaborating with key stakeholders, and ensuring seamless adoption. The successful candidate will have extensive experience in leading global enablement initiatives, have a strong operational background and can effectively partner with Engineering and Operational Leaders to drive enterprise transformation projects. 

Responsibilities

  • Own the global tools and process enablement strategy including preparing for new tooling and processes launches, reinforcement and ongoing hygiene 
  • Create tools and process enablement materials
  • Advise on the calendar of launches, in relation to other company-wide programs
  • Partner with subject matter experts to produce digestible, sales-ready enablement materials 
  • Advise and help write seller communications 
  • Work closely with cross-functional teams to create and execute a feedback loop, ensuring ongoing feedback and improvement
  • Build and maintain strong relationships with key stakeholders and executives to align change management initiatives with business goals and performance strategies

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 16+ years of experience in sales enablement, sales operations, process improvement or a related discipline
  • 8+ years of experience building or supporting go-to-market workflows, including Salesforce and other Sales productivity tools
  • A strong track record of delivering global transformational, complex programs in a changing, ambiguous environment which have delivered quantifiable business impact
  • A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you).
  • You demonstrate leadership qualities throughout your work – taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables
  • An ability to seamlessly transition from strategy, high level to very detailed, and a willingness to “roll up your sleeves”
  • Extensive experience leading global sales enablement initiatives
  • Strong operational rigor with experience working with Engineering and Sales Operations Leaders 
  • Ability to work cross-functionally with Executive Leaders and subject matter experts
  • Extraordinary communication skills and executive presence
  • A strong operational background with a track record of making data driven decisions
  • Experience in a fast-paced dynamic environment and can balance setting strategic priorities with high-quality, tactical execution
  • A high threshold for navigating ambiguity and building effective solutions that scale

Preferred qualifications

  • Experience working with internal tooling and Engineering teams
  • Strong project management experience

Hybrid work at Stripe

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Pay and benefits

The annual US base salary range for this role is $174,500 - $261,800. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Chicago

Team

Revenue Operations

Job type

Full time

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.