Seattle

Full time

Applications

Technical Program Manager, UX Platform

Seattle

Full time

Applications

As a TPM, you will play a key role within engineering, driving projects that span across the organization. You will be responsible for major product and infrastructure initiatives with the highest degree of complexity, as well as helping grow a team of TPMs. Your impact will be felt across the company. You will spend a significant proportion of your time developing the capabilities of the team as a whole.

UX Platform’s mission is to increase the speed and quality of product development at Stripe. We do this by building common infrastructure that product teams use to build features and tools for them to understand the performance and quality of features once they are in production.

You will:

  • Drive functional and technical delivery of key team- and engineering-wide initiatives
  • Work across the organization to identify inefficiencies in our product development process
  • Collaborate with UX Platform engineering teams and stakeholders to design, scope, and shepherd features
  • Create functional specs, project / release plans, and roadmaps
  • Own and execute multiple software engineering programs simultaneously
  • Help drive product decisions to align with higher company initiatives
  • Help influence peers / managers and build consensus while dealing with ambiguity
  • Develop the Technical Program Manager team to support the growth of the larger infrastructure team

We’re looking for someone who has:

  • 3+ years as a TPM, engineering leader or related discipline
  • Bachelor’s degree or equivalent in computer science, engineering or a related field
  • Consistent track record of shipping products with broad customer impact
  • Experience working closely with PM’s, designers, and data scientists
  • Strong customer service focus, with the ability to communicate and build relationships with highly technical teams
  • Strong analytic and project management skills
  • Demonstrated ability to identify and resolve systemic issues
  • Interpersonal skills to build relationships, and collaborate with diverse cross-functional teams

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.

Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business.

We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups.

We contribute to existing open-source projects and the people working on them, and we release several tools as open-source.

We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).

We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.

In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

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