San Francisco. Remote in North America only

Full time

IT Engineering

Corporate System Administrator, Atlassian

San Francisco. Remote in North America only

Full time

IT Engineering

The Corporate Engineering team at Stripe builds and runs the systems that keep Stripe running smoothly. Your work will connect Stripes from around the world and contribute directly to the company’s mission of making online payments easier and better. As a member of the Corporate Engineering team, you will play a critical role in building and scaling our internal infrastructure and systems while ensuring your fellow Stripes continue to be productive and happy. As the Corporate System Administrator for JIRA, you’ll be the primary point of contact for JIRA infrastructure and design as well as helping scale its use across the company.

You will:

  • Design, build, and scale Stripe’s Atlassian (JIRA, Confluence) infrastructure and services
  • Develop, configure and optimize workflows, reports, dashboards, and other customizations
  • Build and support JIRA workflows, projects, custom field configurations, screen schemes, permission schemes and notification schemes
  • Install, manage and administer JIRA add-ons, plugins, and extensions
  • Migrate the company from our existing JIRA instance to one designed for scale
  • Design, build, and maintain CorpEng systems, internal tools, and services
  • Design, build, and maintain enterprise application infrastructure and systems
  • Design and ship tools and automation to drive Stripe’s productivity and efficiency
  • Collaborate across global teams including operations, infrastructure, security and engineering
  • Work closely with our IT team to scale enterprise applications operations and support
  • Troubleshoot and solve complex issues spanning multiple systems, teams, and regions
  • Create and maintain detailed technical and user facing documentation
  • Help grow and mentor the global IT organization
  • Participate in regular on-call responsibilities

Our ideal candidate will possess:

  • 5+ years of relevant technical experience in system administration or engineering
  • Demonstrated experience scaling Atlassian infrastructure to support +4000 users
  • Experience managing on-prem
  • Expertise managing enterprise applications (Slack, G Suite, Dropbox, JIRA, Confluence)
  • Experience with implementing, maintaining and operating ediscovery tools and systems
  • Experience with Linux/Windows infrastructure, systems, software, and tools
  • Experience with Information Technology and Security best practices
  • Ability to plan, drive, and support multiple, concurrent projects and initiatives
  • Empathetic, humble and customer focused demeanor
  • Exemplary collaboration and communication skills
  • Comfort working in high growth environments

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.