Solutions Architect, Greater China

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Solutions Architecture team works with C-level executives, payments leaders and product engineering teams at large brands and platforms, who are building financial services solutions with Stripe. We work closely with Account Executives, Professional Services, Customer Success Managers, Partners and Technical Account Managers to execute on the account strategy for Stripe’s users. 

What you’ll do

The Solutions Architect will build highly consultative relationships with the decision makers in our user’s organization to provide business and technical thought leadership, and become a trusted advisor in solving complex business challenges and driving international growth for our top users.

Responsibilities

  • Be a key member of Stripe account teams working closely with Account Executives, Professional Services, Customer Success Managers and Partners.
  • Identify and close new complex opportunities, and accelerate solution adoption. 
  • Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO and Head of Payments.
  • Work to deeply understand the user’s business objectives, and then design and apply Stripe’s solutions to their challenges.
  • Secure technical win by performing in-depth user discovery, evangelizing the proposed solutions through executive briefings, presentations and product demos. 
  • Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
  • Act as the voice of the user to bring insights, trends and opportunities to the product and engineering teams from to the forefront and prioritized for delivery.  
  • Participate in sales forecasting, Quarterly Business Reviews and account planning to strategically and tactically align for success.

Who You Are

We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

  • 7+ years of experience in a similar user-facing engineering role such as solutions architect, sales engineer, for a global software enterprise.
  • Experience with writing code in one of Stripe’s primary deployment languages: Ruby, Python, JavaScript, Java, Go.
  • Superior verbal and written communication skills in both English & Mandarin
  • Experience presenting complex technical concepts to large enterprise users and to both technical and non-technical audiences.
  • Experience in helping users adopt technology in a consumption model.
  • Experience establishing strong relationships with senior leadership and key decision makers at all levels.
  • Effective group-facilitation skills and confidence in proposing and leading user meetings to gain strategic footing and pursue opportunities.
  • Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple important opportunities and users.
  • Ability to work independently and confidently to develop a path forward with users under ambiguous circumstances.
  • Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
  • Strong collaboration skills to work seamlessly with extended teams to support our users.

Preferred Qualifications

  • Experience as a user facing domain expert in the payments space, presenting and architecting solutions for enterprise customers.
  • Willingness to learn Stripe solutions such as Payments, Billing, Connect, and more.
  • Willingness to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem.

Hybrid work at Stripe

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Pay and benefits

The annual salary range for this role in the primary location is S$280,300 - S$420,500. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

Office locations

Singapore

Team

Technical Services

Job type

Full time

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.