Software Engineer, Service Platform

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions
of companies—from the world’s largest enterprises to the most ambitious
startups—use Stripe to accept payments, grow their revenue, and
accelerate new business opportunities. Our mission is to increase the
GDP of the internet, and we have a staggering amount of work ahead. That
means you have an unprecedented opportunity to put the global economy
within everyone’s reach while doing the most important work of your
career.

About the team

Stripe’s infrastructure powers businesses all over the world. We process
payments, run marketplaces, help entrepreneurs start an internet
business from anywhere in the world, and more. Infrastructure engineers
at Stripe build the systems that power all of our products, globally and
at scale.

Our users trust us with their businesses and livelihoods, and every
request that Stripe handles is critical. We process billions of dollars
every year for millions of users, from the largest enterprises to a
startup making their first sale. We invest deeply in the reliability of
our infrastructure to earn their trust.

What you’ll do

Stripe has thousands of engineers working across many different product
areas. The Service Operations team works with engineers to build tools
and solutions to accelerate the development and operations of their
software. We have a lot of work to do: in 2023, we must expand our
development tooling to cover more use cases and provide users with
intuitive experiences for creating and operating their services at
scale. We’d love for you to be a part of it. We’re close to the people
using our tools and solutions and we are constantly looking for
opportunities to improve their experiences.

Responsibilities

  • Design, build, and support tools and automated processes to provide
    intuitive, resilient and flexible solutions that accelerate engineers
    across the company.
  • Build a great customer experience driven by customer feedback and
    analytics.
  • Simplify complexity by utilizing design principles and setting the
    right context and expectations.
  • Debug production issues across services and multiple levels of the
    stack

Who you are

We’re looking for someone who meets the minimum requirements to be
considered for the role. If you meet these requirements, you are
encouraged to apply. The preferred qualifications are a bonus, not a
requirement. 

We’re looking for people with a strong background (or interest!) in
building tools and solutions to make engineers more effective. We’d love
to hear from you whether you’re a seasoned productivity engineer, or
whether you’ve just learned you like building automation for other
engineers. Many of our engineers work remotely from both the US and
Canada, and we’d be happy to talk to you about the possibility of
working remotely.

Minimum requirements

  • Build internal tools and solutions that engineers love to use
  • Debug complex problems across the whole stack
  • Uses a metrics driven approach and can make informed decisions using
    data
  • Strives for operational excellence holding yourself and others
    accountable for a great experience
  • Are able to write high quality code in a programming language
    (e.g.Typescript, Go, Java)

Preferred qualifications

  • Has experience designing and building infrastructure tooling
  • Has experience building and operating services or infrastructure at
    scale
  • Thinks in systems: their edge cases, failure modes, and lifecycles

Pay & Benefits

The annual US base salary range for this role is $133,100 - $180,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Remote locations

Remote in United States

Team

Infrastructure & Corporate Tech

Job type

Full time

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.