Software Engineer, Availability Improvement

Who we are

Stripe is a financial infrastructure platform for businesses. Millions
of companies—from the world’s largest enterprises to the most ambitious
startups—use Stripe to accept payments, grow their revenue, and
accelerate new business opportunities. Our mission is to increase the
GDP of the internet, and we have a staggering amount of work ahead. That
means you have an unprecedented opportunity to put the global economy
within everyone’s reach while doing the most important work of your

About the team

Our team is at the forefront of driving impactful changes that directly
benefit Stripe's customers. We have a clear mission to enhance the
efficiency of Stripe's platforms, while ensuring that performance,
latency, and reliability remain top-notch. We're looking for passionate
individuals who want to be part of this important work. As a team, we
constantly measure the availability of Stripe's APIs and services, and
provide actionable insights to make them even better. Additionally,
we're responsible for managing Stripe's incident response tools, with
the goal of swiftly mitigating any issues that may arise. Join us in
making a real difference in the lives of Stripe's customers.

What you’ll do

We are on the hunt for a seasoned technical leader who can help us
construct cutting-edge systems that will enable Stripe to build
world-class solutions. As a Senior Engineer on our team, you'll
collaborate closely with engineering managers, senior engineers, and
cross-functional partners to design the foundational architecture of our
products. But that's not all - you'll also get your hands dirty by
building critical systems yourself, and be directly accountable for
delivering major technical initiatives at scale. This is a high-impact
role with significant responsibility, and we're looking for someone
who's ready to rise to the challenge and help us shape the future of


  • Directly responsible for identifying and building the right technical
    foundations needed for improving availability of Stripe APIs.
  • Identify, scope, and lead large technical projects, laying the
    groundwork for early-stage products to iteratively evolve and scale,
    and taming complexity and shoring up reliability of existing systems
  • Advise Stripe leadership on key technology and product roadmap
  • Align our technical decisions with Stripe’s broad strategic
    initiatives, while also advocating for needs specific to emerging new
  • Develop and execute against both short- and long-term roadmaps. Make
    effective tradeoffs that consider business priorities, user
    experience, and a sustainable technical foundation
  • Teach and mentor both individual contributors and managers to become
    the next generation of leaders at Stripe. As a senior member on a new
    team, you will be looked to for guidance.

Who you are

We’re looking for someone who meets the minimum requirements to be
considered for the role. If you meet these requirements, you are
encouraged to apply. The preferred qualifications are a bonus, not a

Minimum requirements

  • 5+ years of professional hands-on software development experience. 
  • In depth experience with commonly used data structure and algorithms,
    and the ability to write highly optimized algorithms 
  • Hands-on experience designing and building large scale distributed
  • Strong collaboration skills, can work cross-team and
    cross-organization to deliver integrated reliability solutions
  • Customer obsessed, with the ability to articulate and represent
    customer experience in various forums to drive the right outcome 
  • BS or MS in Computer Science or equivalent field
  • Thrives in ambiguity, with  a high level of autonomy and

Preferred qualifications

  • Genuine interest and/or experience in debugging and troubleshooting
    complex distributed systems problems
  • Familiarity with the common patterns and practices for building
    reliable software
  • You prefer simple solutions and designs over complex ones, and have a
    good intuition for what will last and scale
  • You enjoy working with a diverse group of people with different areas
    of expertise. Engineering works closely with a variety of teams: Sales
    and Support to better understand our customers’ needs, Legal and
    Accounting to understand how global policies influence our
    money-movement infrastructure, etc.

Pay and benefits

The annual US base salary range for this role is $172,800 - $233,800. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Seattle, New York, South San Francisco HQ, or Chicago

Remote locations

Remote in United States


Infrastructure & Corporate Tech

Job type

Full time

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.