Senior Advisory Solutions Architect

Who We Are

About Stripe

At Stripe, you have an unprecedented opportunity to put the global
economy within everyone’s reach. Stripe is a financial infrastructure
platform for businesses. Millions of companies—from the world’s largest
enterprises to the most ambitious startups—use Stripe to accept
payments, grow their revenue, and accelerate new business opportunities.
Our mission is to increase the GDP of the internet, and we have a
staggering amount of work ahead. 

About The Team

The Solutions Architecture Team partners with our users to realize their
full potential through the adoption of prescriptive solutions that drive
their growth and success.

We work with C-level executives, finance leaders, product design and
engineering teams at large global brands and platforms who are building
financial services solutions with Stripe.  We work closely with Account
Executives, Professional Services, Customer Success Managers, Partners,
Technical Account Managers and Product Team to develop and execute on
the account strategy for Stripe’s large users and enterprise prospects. 

What You’ll Do

As a member of the team, the Senior Advisory Solutions Architect will
build highly consultative trusted relationships with c-level executives
and technical decision makers in the customer’s organization to provide
business and technical thought leadership, and become a trusted advisor
in solving mission-critical business challenges. We architect business
models with them so they can drive new monetization opportunities and
growth.

Responsibilities

  • Be a key member of a Stripe Strategic or Enterprise account team with
    deep involvement in defining the customer strategy; Identify and close
    new complex opportunities, and accelerate solution adoption. 
  • Drive thought leadership and be a trusted advisor for key business and
    technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of
    Product Engineering and Head of Payments.
  • Work to deeply understand the customer’s business objectives, and then
    design and apply Stripe’s solutions to their challenges. Develop and
    articulate the end to end customer transformation journey and create
    future roadmaps and architectures with deep 3rd party integrations in
    play.
  • Conduct business analysis and background research on customers,
    industries, and competitors.
  • Lead strategy engagements with users to align to business priorities,
    design solutions and secure the technical win by performing in-depth
    customer discovery, evangelizing the proposed solutions through
    executive briefings, readouts, presentations and solution demos. 
  • Expand Stripe’s footprint within existing accounts to new global
    markets and business units by introducing new capabilities and local
    payment methods.
  • Act as the “Voice of the Customer” to bring insights, trends and
    opportunities to the leadership, product and engineering teams from
    the forefront and prioritized for delivery.  
  • Participate in sales forecasting, Quarterly Business Reviews and
    account/territory planning to strategically and tactically align for
    success.

Who You Are

We’re looking for someone who meets the minimum requirements to be
considered for the role. If you meet these requirements, you are
encouraged to apply. The preferred qualifications are a bonus, not a
requirement.

Minimum Requirements

  • 10+ years of experience in a similar customer-facing engineering role
    such as solution consultant, solutions architect, sales engineer, for
    a global software enterprise.
  • Executive engagement skills and presence, with an ability to establish
    strong relationships with key decision makers and build credibility at
    all levels.
  • Effective group-facilitation skills and confidence in proposing and
    leading customer meetings to gain strategic footing and pursue
    opportunities.
  • Thorough understanding of the software development lifecycle and API
    architecture.
  • Outstanding spoken and written communication skills, presentation
    skills, and confident in explaining complex concepts to both technical
    and non-technical audiences.
  • Ability to learn Stripe solutions such as Payments, Billing, Connect,
    and more.
  • Ability to understand how a wide variety of applications such as ERP,
    CRM, Billing, Tax and legacy systems interact with each other in an
    enterprise technology ecosystem. 
  • Strong organizational and time management skills and the ability to
    juggle competing priorities while working with multiple strategic
    opportunities and customers.

Preferred Qualifications

  • Experience as a customer facing, domain expert in the payments space,
    presenting, and architecting solutions for enterprise customers.
  • Experience with integrating Stripe or other RESTful APIs into web
    applications.
  • Experience in systems design, building and deploying complex
    applications.
  • Prior experience in driving global enterprise technical sales for
    top-tier enterprise application companies
  • Experience in helping customers adopt and consume software in a cloud
    model.
  • Passionate about learning and actively seeks out knowledge
  • Ability to work independently and confidently to develop a path
    forward with customers under ambiguous circumstances.
  • Strategic and creative thinker who can proactively identify challenges
    and maintain a positive approach when facing difficult obstacles.
  • Strong collaboration skills to work seamlessly with extended teams to
    support our users.

Pay and benefits

The annual US base salary range for this role is $268,600 - $379,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

South San Francisco HQ

Team

Technical Services

Job type

Full time

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.