San Francisco

Full time

Payments

Product Manager, Terminal

Build products to make customers successful.

San Francisco

Full time

Payments

About Terminal at Stripe

The Payments Group at Stripe powers Stripe’s core payments-related products such as payment processing, fraud prevention, and Connect.

Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal Team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. Stripe Terminal is built atop the Stripe Payments Platform, letting businesses maintain a single view of their customers and sales across online and offline channels. They can also take advantage of Stripe’s integrated payments capabilities, including initiating a subscription in-store with Stripe Billing and letting SaaS platforms and marketplaces accept in-person payments with Stripe Connect.

You will:

  • Scope product requirements and roadmap for global expansion of Terminal
  • Own one or more of the following aspects of Terminal: SDKs, API, dashboard for users, fleet management interfaces (reader ordering and delivery, reader configuration and management, and reader support)
  • Plan and execute global reader hardware strategy
  • Own go to market strategy working across Stripe to ensure the success of Stripe Terminal with Legal, Marketing, Partnerships, and Sales

We’re looking for someone who has:

  • Strong experience working on technical B2B enterprise products
  • Experience working with Android / iOS developer products, hardware partners, e-commerce platforms
  • Experience working on EMV, point-of-sale, or payments products
  • Experience with payments-related products or with technical platforms
  • Built products by collaborating across engineering, analytics, marketing, design and other key stakeholders
  • Approached product management from a user’s vantage point and is motivated by the chance to improve the lives of customers
  • Strong written and verbal communication skills with a precise talent for articulating customer challenges
  • Experience managing technical software products from kick-off to ship
  • A whatever-it-takes approach to ensure that your product and team are successful
  • The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
  • Not only shipped new products, but is obsessed about continuous product improvement and can optimize for shipping a portfolio of small, medium and large releases.
  • Started or ran a business before

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.

We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).

We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.

In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.

Guide to the onsite interview

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

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