Process Architect - GTM Partner and Vendor, Revenue Operations

Job Description

Stripe's Global Sales Team is at the forefront of driving revenue and growth. As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what's most important to them: their business. We're known for our product expertise, rigorous thinking, and a user-first approach to problem solving. Within Stripe, Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy. 

The Go-to-Market Operations (GTM) Processes and Business Solutions team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales and teams across Stripe to drive initiatives aimed at ensuring the success of our users and our team-members. We are looking for a self-starter with a strong technical background who has demonstrated success dealing with ambiguity, operating in a fast-growing environment, and solving complex process and system problems with limited oversight. This role will own the business solution architecture and help design and build Sale’s Vendor and Partner’s teams’ system workflows holistically, while ensuring we are meeting the needs of the organization. You will architect and document business processes, user stories, system requirements and success criteria. You will review systems throughput and determine areas for improvement throughout the business systems landscape. This role is highly cross-functional and will be working closely with Sales, Platform Engineering, Data Engineering, PMM, Sales Enablement, GTM Partners and Vendor teams.

You will:

  • Work closely with cross functional teams to establish and streamline business processes and system workflows (Salesforce, Marketo, etc) to improve productivity for Vendor and Partner teams
  • Build consistent foundational framework and solutions that will address key business challenges 
  • Design, build, automate, and maintain services to support Sales and partner teams’ system workflows to reduce manual and redundancy
  • ​​Responsible for driving alignment and clearly communicate with stakeholders to provide updates and mitigate risk
  • Act as the primary business contact to proactively addressing cross-functional teams challenges, systems, data and tooling gaps and owning engagement between Sales and partner teams 
  • Develop strong collaborative relationships with key stakeholders across the revenue operations and cross functional teams

We’re looking for someone who has:

  • 6+ years of business processes architect, revenue operations, or consultant background
  • Experience building GTM systems, including Salesforce and Sales productivity tools
  • Mastery-level knowledge and skills within a wide variety of process improvement, design, and implementation disciplines
  • A strong track record of executing on GTM and organizational transformation and comfortable operating with incomplete data and adapting / re-prioritizing activities as business needs change
  • Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) - in a sales-oriented environment
  • Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-Suite. You set a high-bar in terms of communication effectiveness
  • A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself and those around you)
  • Demonstrated  leadership qualities throughout your experience and work
    • taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables. 

Nice to haves: 

  • Experience at a hi-tech or finance company
  • Experience with GTM systems usability design 

 

Office locations

Dublin HQ

Team

Revenue Operations

Job type

Full time

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We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.