Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Our support experience leverages deep understanding of our products, the financial industry and money movement, and our customers’ products and users, and requires us to invest significant resources into building this experience ourselves with talented teams of Stripes.
We are looking for a Leader who brings exceptional leadership and operational abilities to build and manage Operations at our new SDC, a centralized operational center with multi-faceted business units, located in Mexico City. This leader will develop the strategy for the SDC, build the operations team, craft a culture with world-class operational excellence and cultivate collaborative cross-team engagement. They should be strong advocates for their Stripes and work tirelessly to make this team an enriching place to start at Stripe.
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally in 2023.
Office locations
Mexico City
Team
Operations
Job type
Full time