San Francisco

Full time

IT

Head of Information Technology

San Francisco

Full time

IT

Enable the best in Stripes through best in class technology and leadership

At Stripe, managers grow teams and inspire them to do their best work. We are looking for a seasoned leader to head the global Information Technology and Corporate Engineering teams. At the Head of Information Technology, you will manage the teams responsible for supporting fellow Stripes around the world, building the infrastructure to operate core systems and applications, own the AV operations and systems for the company, manage and scale our endpoint management systems, oversee system and team performance, invest in team growth and development, while ensuring the team delivers a world.

You will:

  • Lead and scale a global, enterprise Information Technology organization
  • Develop and execute long-term strategies to optimize operations, engineering, and security
  • Understand what makes teams successful and what role a leader should play in that process
  • Set clear goals and directions, and provide regular feedback on teams’ performance
  • Drive prioritization of IT/CorpEng initiatives and evaluate current and future technologies
  • Own planning and execution of the IT/CorpEng project portfolio
  • Deliver and maintain a robust and resilient global corporate network
  • Oversee audio/visual solutions and the global video conferencing infrastructure
  • Deliver IT operations and support for Stripes anywhere in the world
  • Facilitate IT onboarding, training, and provisioning for new Stripes
  • Deliver compliance on Stripe endpoints throughout the globe
  • Own SOC, SOX, and PCI deliverables for IT/CorpEng
  • Build and maintain cloud and third-party applications for Stripe
  • Own Stripe’s comprehensive global mobile device strategy
  • Oversee global IT/CorpEng budget and optimize spend for value and savings
  • Work with the business to deliver related and scalable technical solutions
  • Partner closely with Security to ensure a world class security environment
  • Maintain Stripe operating runbooks, best practices and support KPIs
  • Develop collaborative relationships across the entire organization at Stripe
  • Help the team develop and interface effectively with the rest of Stripe
  • Scale the policies and processes of the team to facilitate global impact
  • Genuinely enjoy helping people develop new skills and advance in their careers
  • Be metrics driven in your approach across the board

Our ideal candidate will have:

  • 10+ years of relevant experience in leadership in a large IT organization
  • Successfully recruited and built great teams
  • Thrives on a high level of autonomy and responsibility
  • Demonstrated success managing/building a global organization
  • Broad experience developing and executing enterprise IT strategies
  • Possess experience developing and operating corporate infrastructure at a global scale
  • A healthy skepticism for the status quo and an unwillingness to settle
  • Experience being a catalyst for positive change in a global organization
  • Ability to drive concurrent engineering initiatives while delivering on operational responsibilities
  • An exemplary, user-focused communication style; emphasizing clarity, empathy and accuracy
  • Deep understanding on how to manage a global
  • A willingness to lead by example and participate in the work as necessary
  • Proven success facilitating long term roadmap planning across years
  • Ability to create a healthy work environment that’s both supportive and challenging
  • A history of delivering projects through cross team collaboration and partnerships
  • Experience managing business critical applications for the business
  • Demonstrated success overseeing internal tool development and automation at scale
  • Extremely strong focus on compliance and security
  • Occasional travel to oversee and assist with high profile deployments
  • Strong interpersonal and communication skills (verbal and written)
  • Possess an empathetic, humble, customer-focused demeanor

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.