San Francisco

Full time

Payments Product

Engineering Manager, Payments Integration Products

Payments Integration

San Francisco

Full time

Payments Product

Stripe builds great tools and user experiences for running an online business. The Stripe Dashboard is the interface through which hundreds of thousands of businesses manage billions of dollars in revenue. Payments Integration Products is a new full-stack team focused on building user-facing tools to help developers understand the state of their payments integration with Stripe, drive the adoption of the payments capabilities that are most relevant to them, and keep them abreast of necessary changes. This team will also builds out Stripe Dashboard features to help to improve our users’ day-to-day operations & interactions with Stripe’s payment capabilities. The team makes strategic decisions driven by new Stripe products, developer adoption patterns, customer feedback, regulatory changes, and their own creative ideas.

We’re looking for an engineering manager to lead and shape this team, and enable every developer on Stripe to optimize their payments integration.

You will:

  • Build user-facing tools and products to improve our users’ onboarding & integration experience
  • Own key metrics around adoption of Stripe features, and merchant and developer satisfaction
  • Own products built to enhance the state of our users’ integrations
  • Manage team processes including escalations & oncall for the engineering team
  • Support the engineering team in achieving a high level of technical productivity and quality
  • Manage processes to help the team do its best work and interface effectively with the rest of Stripe
  • Recruit great engineers, in collaboration with Stripe’s recruiting team
  • Develop engineers on the team, helping them advance in their careers
  • Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team

We’re looking for someone who has:

  • Worked on products related to API or other developer tool adoption and communication
  • Experience driving growth and/or adoption of new products
  • Experience with building frontend user interfaces, and have an eye for good design
  • Collaborated closely with product, marketing, and design teams to launch new products and to iterate on existing ones
  • Managed teams that shipped and operated critical infrastructure
  • Successfully recruited great teammates
  • The ability to thrive on a high level of autonomy and responsibility
  • An excitement for collaborating with teammates across Stripe’s organization, including product, growth marketing, and design
  • An excitement for building up a new team within Stripe
  • 2+ years of engineering management experience

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.

Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business.

We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups.

We contribute to existing open-source projects and the people working on them, and we release several tools as open-source.

We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).

We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.

In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.