Engineering Manager of Managers, Network Infrastructure

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions
of companies—from the world’s largest enterprises to the most ambitious
startups—use Stripe to accept payments, grow their revenue, and
accelerate new business opportunities. Our mission is to increase the
GDP of the internet, and we have a staggering amount of work ahead. That
means you have an unprecedented opportunity to put the global economy
within everyone’s reach while doing the most important work of your
career.

About the team

The Network Infrastructure team at Stripe owns core network components
used by all product teams to build micro-services which support our
business. This includes defining and driving the vision necessary to
achieve best of breed scale and availability. Some of the technologies
that we work with include Linux OS, Kubernetes, AWS EC2, and AWS
networking components. We continuously invest in building new
distributed services and scaling existing technologies while working
with various teams to meet their current and future needs.

Stripe’s infrastructure powers businesses all over the world. We process
payments, run marketplaces, detect fraud, help entrepreneurs start an
internet business from anywhere in the world, build world-class
developer-friendly APIs, and more.  Every request we process is very
important to everyone involved  and Stripe’s availability and
reliability are critical because our users’ businesses depend on us. Our
Online Database organization provides the core database infrastructure
that’s at the heart of all real-time critical payment requests to the
Stripe API. We architect, build, maintain, and operate the underlying
database infrastructure that enables six 9s (that’s right, 6) of
availability for all critical Stripe payment APIs. 

Our system is the record of truth for nearly all of Stripe’s online
data. It must meet the highest levels of security, availability,
consistency, performance, and durability in the face of our
ever-increasing growth. We are continually thinking about ways to evolve
 our infrastructure to support Stripe’s growing needs to build the
best-in-class distributed database platform -- including ways to work
around the CAP theorem!

We provide a product portfolio of key-value, relational, caching, and
distributed consensus offerings. 

What you’ll do

We are looking for a leader to own one of our core databases here at
Stripe. If you are someone who finds solving complex distributed systems
challenges just as exciting as hiring and mentoring a quickly growing
organization then this role is for you. You will:

  • Be directly responsible for defining and implementing the
    infrastructure strategy that will power Stripe for the next five years
  • Work with engineers and other leaders to improve our infrastructure,
    primarily in the areas of availability, performance, and security
  • Support the engineering team in achieving a high level of technical
    quality, reliability, and developer satisfaction
  • Manage processes to help the team do its best work and engage
    effectively with the rest of Stripe
  • Recruit great engineers and managers in collaboration with Stripe’s
    recruiting team.
  • Mentor and coach managers to create healthy and well-executing teams
  • Develop engineers on the team, enabling them to advance in their
    careers
  • Contribute to engineering-wide initiatives 

Responsibilities

  • We look at Stripe as a constant work in progress and the same is true
    of our people; for all of us, we believe the best is yet to come.
    We’re here to support each other in our curiosity and creativity –
    which we pursue through thoughtful discussion and knowledge-sharing
    among a diverse set of peers and colleagues.
  • We encourage all engineers to transition teams once every year and a
    half and also take on short-term projects with other teams across
    Stripe. This enables engineers to learn how different parts of Stripe
    work while also establishing stronger ties and cross-pollination
    between groups.
  • We contribute to existing open-source projects and the people working
    on them, and we release several tools as open-source.
  • We want to work in a company of warm, inclusive people who treat their
    colleagues exceptionally well. The kind of people who are committed to
    going out of their way to help other Stripes in the short-term and
    pushing them to improve over the long-term (by helping them to get
    better at what they do).
  • We’re a highly cross-functional organization and view that as part of
    the fun: we design our space to encourage as much collaboration as
    possible. We have long tables in the kitchen for a reason (to enable
    everyone to meet new people and learn from them). We also have a
    culture of transparency that we carry through to email communication,
    ensuring that Stripes all around the world have the information they
    need to make good local decisions.

Who you are

We’re looking for someone with a strong background in networking cloud
infrastructure who meets the minimum requirements to be considered for
the role. If you meet these requirements, you are encouraged to apply.
The preferred qualifications are a bonus, not a requirement.

Minimum requirements

We’re looking for someone who has: 

  • Managed teams teams that shipped and operated critical infrastructure,
    particularly in the networking, security or connectivity  domains
  • Extreme customer focus, committed to investing in partnerships with
    other Stripe engineers to establish empathy and understand their
    use-cases
  • A genuine enjoyment of learning and diving into the nuts-and-bolts of
    how things work, with the ability to question and direct architectural
    decisions
  • The ability to work well cross-functionally, and the ability to think
    rigorously and make hard decisions and tradeoffs
  • A strong quantitative and analytical background 
  • The ability to thrive on a high level of autonomy and responsibility
  • The desire to encourage a healthy, inclusive work environment that’s
    both supportive and challenging
  • You have experience scaling a team from the ground up, or an
    established team into a much larger group

Preferred qualifications

  • Experience managing teams of 40+ engineers

Pay & Benefits

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally in 2023.

Office locations

Bengaluru

Team

Infrastructure & Corporate Tech

Job type

Full time

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.