San Francisco

Full time

Merchant intelligence

Engineering Manager, Merchant Fraud Modeling

Build the machine learning platform that protects Stripe from fraud at scale. 

San Francisco

Full time

Merchant intelligence

Merchant Fraud Modeling designs and engineers the machine learning models and systems that protect Stripe, our users, and the financial ecosystem from fraud. The team works closely with Stripe’s Risk and Financial Crimes teams to understand fraud patterns and build ML models and strategies to deal with them. Engineers on Merchant Fraud Modeling design systems to catch fraud, train and evaluate models, and ship these systems production. We work with infrastructure teams to design and implement data pipelines, and are responsible for making sure that the system as a whole doesn’t just make correct predictions, but that those predictions are successfully working to serve Stripe’s business goals.

We’re looking for a manager to lead this team, help define machine learning at Stripe, and build the next generation of machine learning systems to protect Stripe and the financial ecosystem.

You will:

  • Work with engineers, risk specialists, data scientists, and other leaders to build powerful and flexible machine learning systems to detect fraud and protect Stripe
  • Set a vision for incorporating new advances in machine learning and state-of-the-art techniques in ways that best achieve the team’s business objectives
  • Support the engineering team in achieving a high level of technical quality, reliability, and ease-of-use
  • Manage processes to help the team do its best work and work effectively with the rest of Stripe
  • Recruit great engineers, in collaboration with Stripe’s recruiting team
  • Develop engineers on the team, helping them advance in their careers
  • Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team
  • Be attuned to the broader technological ecosystem beyond Stripe to understand how we can use or contribute to it

We’re looking for someone who has:

  • The ability to lead by example, by setting the right context, and by helping teammates do their best work
  • Experience in applying machine learning to real-world problems
  • An excitement for collaborating with teammates across engineering, operations, and data science
  • Domain expertise in the fraud and/or financial risk space
  • Successfully recruited great teammates
  • The ability to thrive on a high level of autonomy and responsibility

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.

Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business.

We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups.

We contribute to existing open-source projects and the people working on them, and we release several tools as open-source.

We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).

We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.

In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.