San Francisco

Full time

Foundation

Engineering Manager, DX Products

Build the external facing developer tools to provide a world class developer experience for our users.

San Francisco

Full time

Foundation

The Developer Experience Products team is responsible for the tools and products that our users rely upon to build their API integrations. The team develops products including webhooks, request logs, API keys, CLI tools, dashboard pages to monitor integration health, and our overall documentation architecture and engineering.

We’re looking for an engineering manager to lead and shape this team, and be a critical part of defining the future trajectory of the Stripe developer experience.

You will:

  • Work with a team of technically sophisticated engineers, product managers, and developer advocates to drive Stripe’s developer experience
  • Work with multiple internal stakeholders to define the team’s roadmap amid competing priorities
  • Drive key metrics on the developer experience of the Stripe API
  • Work in close collaboration with our API Platform team that builds the API’s foundations and middleware stack
  • Empower the team to solve problems for fellow Stripe engineers by understanding their needs and coming up with both short term workarounds and long term solutions
  • Recruit great engineers, in collaboration with Stripe’s recruiting team
  • Develop engineers on the team, helping them advance in their careers
  • Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team

We’re looking for someone who has:

  • Experience working with APIs
  • A love of developer products and tools, and a strong understanding of the developer community
  • Successfully built a team, defined the mission, and achieve your goals
  • Deep technical ability but prefers to lean on your leadership skills
  • Successfully recruited and retained great people to your teams
  • The ability to balance the reliability, usability, compliance and cost of critical systems
  • Comfort planning in quarters and halves and also has experience planning in years
  • The ability to thrive on a high level of autonomy and responsibility
  • An excitement about collaborating with teammates across Stripe’s organization

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.

Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business.

We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups. We contribute to existing open-source projects and the people working on them, and we release several tools as open-source.

We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).

We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.

In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

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