As Glossier looked to continue expanding its beauty brand globally, it knew navigating global payment complexities, such as local currencies, would be a hurdle. Customer experience is critical for Glossier, and it was especially focused on delivering a smooth checkout experience for its customers.
Glossier wanted a payments provider that would help them offer a great customer experience at checkout. They chose Stripe for its simplicity, reliability at scale, clear documentation, and global reach.
Stripe helps Glossier provide a smooth checkout experience for its customers at scale. Stripe has never been a point of failure during Glossier’s high volume periods, and the Glossier team uses the Stripe app as its source of truth for checking sales.