As a Standard Connect Platform, you can handle refunds and disputes on behalf of your platform users if you want. Whether or not you design your Stripe integration to facilitate these actions, you should understand fraud and disputes in the e-commerce space. After reviewing this material, you’ll be familiar with your platform users’ fraud and dispute experience.
This content describes how to:
Design the payment flow to minimize fraud and disputes.
Create fraud and dispute prevention best practices.
To best use the material below, watch the 15 minute Fraud and disputes prevention video series and read the accompanying documentation. Then watch the Responding to disputes video series and see the associated resources.
After learning about these topics, you can download a list of associated action items in CSV format below.
Now that you’ve watched the Fraud and disputes prevention series, get a better understanding of dispute best practices and how to respond to disputes with Stripe by watching the Responding to disputes video series.
Use the following links to see the individual topics in the series:
Welcome to the Stripe Shell!
Stripe Shell is a browser-based shell with the Stripe CLI pre-installed. Login to Stripe
docs and press Control + Backtick on your keyboard to start managing your Stripe resources
in test mode.
- View supported commands:
- Find webhook events:
- Listen for webhook events:
- Call Stripe APIs: stripe [api resource] [operation] (e.g. )